Your privacy is our priority. Find out exactly how 368cuci collects, stores and protects your personal information using the latest encryption technology and industry best practices.
Six core pillars of 368cuci's approach to protecting players' personal data
All data transmitted between your device and 368cuci servers is protected by industry-standard 256-bit SSL encryption, ensuring your information cannot be intercepted during transmission.
You have the full right to access, amend, and request deletion of your personal data at any time. We respect this right and process such requests within 14 business days.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 monitoring systems to detect any threats.
368cuci has never and will never sell, rent, or share your personal data with any third party for marketing purposes without your explicit prior consent.
Our privacy policy complies with the Personal Data Protection Act (PDPA) 2010 of Malaysia. We operate within the applicable legal framework to ensure your rights are protected.
We are transparent about the types of data we collect, the purposes for which it is used, and how long it is retained. There is no hidden data collection or undisclosed use.
You have the right to access, amend, or request deletion of your personal data at any time.
View FAQBy using the 368cuci platform, you agree to the collection and use of information as described in this Privacy Policy. We take this responsibility seriously and will always strive to protect your privacy to the highest standard.
368cuci is an online casino entertainment platform serving players in Malaysia. We deeply value the trust you place in us when sharing personal information during registration and use of this platform. This Privacy Policy is designed to ensure you fully understand how your information is managed.
This document describes the types of data we collect, why we need it, how we use it, who we may share it with, and the rights you hold over that data. This policy applies to all users of the 368cuci platform, including the website, mobile app, and any related services.
We comply with the Malaysia Personal Data Protection Act (PDPA) 2010 and are committed to ensuring your personal data is processed lawfully, fairly, and transparently at all times. If you disagree with any part of this policy, please discontinue use of the platform and contact us to discuss available options.
We only collect data that is strictly necessary to provide you with a safe, seamless, and quality service. The following are the main categories of data we collect:
| Data Category | Information Type | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, identity card/passport number | Mandatory (KYC) |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank account details, e-wallet information, transaction records | Mandatory (Payment) |
| Technical Data | IP address, device type, web browser, session data | Automatic |
| Usage Data | Game records, betting history, platform preferences | Automatic |
| Communication Data | Support chat history, emails and feedback | Where applicable |
We do not collect sensitive information such as biometric data, medical records, or political affiliations unless required by law. Financial data such as credit card numbers is not stored directly in our systems — all transactions are processed through third-party payment processors that comply with PCI DSS standards.
The data we collect is used solely for the legitimate and stated purposes below. We will not use your data for any other purpose without obtaining your consent first:
Every use of data is grounded in a solid legal basis — whether contractual compliance, our legitimate interests as a platform operator, or explicit consent provided by you.
368cuci does not sell your personal data to any third party. However, in the course of operating the platform, we may share certain information with the following parties under limited and controlled circumstances:
All third parties we work with are subject to rigorous security assessments and must sign a PDPA-compliant data processing agreement before any data sharing takes place.
368cuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the platform. We use industry-standard cookie management tools to ensure your preferences are respected.
Protecting your personal data is our highest responsibility. 368cuci continuously invests in the latest security infrastructure to keep your data safe at all times:
While we take every reasonable step to protect your data, no system can be guaranteed 100% secure. In the event of a data breach affecting your information, we are committed to notifying you within the timeframe required by applicable law.
As a data subject under Malaysia's PDPA, you have the following rights, which you may exercise at any time by contacting our privacy team:
Requesting a copy of all personal data we hold about you.
Requesting correction of inaccurate or incomplete data.
Requesting the deletion of your data, subject to legal requirements.
Objecting to the processing of your data for direct marketing purposes.
Receiving your data in a structured, machine-readable format.
Requesting a restriction on data processing during a dispute or investigation.
To exercise any of the above rights, submit a written request to our privacy team. We will respond within 14 business days. For complex cases, we may extend this period by up to 30 days and will notify you accordingly.
368cuci does not retain your personal data longer than necessary for the stated purposes or as required by law. The following are our data retention guidelines:
When data is no longer needed, it will be securely deleted or anonymized using methods that ensure it cannot be recovered. You may request deletion of data beyond the required retention period at any time.
The 368cuci platform is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from children or minors below the minimum age requirement.
Should we discover that personal data belonging to someone who does not meet the minimum age requirement has been collected in our system, we will take immediate action to delete that data and close the relevant account. Parents or guardians who become aware that a minor has registered on our platform are encouraged to contact our support team promptly.
368cuci reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. Any significant changes will be communicated to you via:
The latest version of the Privacy Policy will always be available on this page with a clear update date. Continued use of the 368cuci platform after any changes take effect will be considered acceptance of the updated terms. If you do not agree with the changes, please contact us before continuing to use the platform.
If you have any questions, concerns, or wish to exercise your personal data rights, please contact the 368cuci privacy team through the following channels:
We are committed to handling every privacy complaint seriously and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant authority.
Register a 368cuci account today and play with peace of mind — your personal data is protected by the latest encryption and a transparent privacy policy.
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